Exchanges and returns
Wallpaper returns
It's certainly frustrating if you're not satisfied with your order. To avoid disappointment, we recommend ordering a wallpaper sample first to see the colours and quality in person.
If you have any questions about the wallpaper, feel free to send us a message first; we're happy to help!
You can return the wallpaper (excluding photo wallpaper/custom-made items) within 14 days, provided it is still unopened in its original packaging. We ask that you return it complete with all accessories in sturdy packaging to the return address below.
In this case, you will cover the return costs yourself.
Return address
Papr Walls
Attn: Returns, quoting order number
Stroinksbleekweg 48
7523 ZL Enschede
Do you have any questions? Ask them via info@paprwalls.com
Wallpaper exchanges
If you would like to exchange your order for a different print or colour, please contact us via info@paprwalls.com.
Please note: photo wallpaper/custom-made wallpaper cannot be returned or exchanged!
Refunds
Upon receipt of your package, we will refund your purchase amount within 5 working days.